We aim to provide quality learning experiences. Our refund policy ensures fairness:

1. Eligibility – Refunds are available within X days of purchase if the course is not accessed.
2. Non-Refundable Items – Courses that have been completed or partially accessed are non-refundable.
3. Technical Issues – If a technical issue prevents access, we will offer a refund or credit upon verification.
4. Request Process – Users must submit a refund request via email with purchase details.
5. Approval & Processing – Refunds are processed within X business days after approval.

For refund requests, please contact softoup@gmail.com